Brokerages and agent teams
Offices whose agents work mostly from their phones and need secure access to listings, transaction files and e-signatures.
IT services for real estate
that keep agents and closings moving
Agents work from cars, open houses and closing tables, and one spoofed email can redirect a buyer’s down payment. Chrysalis Tech Group gives brokerages, property managers and housing companies in the Houston area 24/7 IT support, email security aimed at wire fraud and secure access for teams in the field.
- Email protection and verification habits that make wire fraud harder.
- Secure phones, laptops and cloud access for agents on the move.
- Networks, Wi-Fi and phone systems for brokerage and leasing offices.
What IT services for real estate firms include
IT services for real estate firms protect the email, devices and cloud systems agents and property managers rely on, and make wire fraud harder to pull off. Chrysalis provides 24/7 help desk support, email security, multi-factor authentication (MFA), management of agent phones and laptops, cloud file storage, and office networks and phones. We also move property businesses off in-house servers and into the cloud, as we did for Murphy’s Corporate Housing Associates.
Who we support
Firms that run on email, phones and trust between buyers, sellers, tenants and agents.
Property management companies
Firms with leasing offices, tenant records, rent payments and vendors to coordinate across several properties.
Corporate housing and short-term rentals
Housing companies with reservations, guest data and units spread across a metro area.
The IT risks in real estate
Real estate moves large sums of money on the strength of an email, which makes it a target.
Wire fraud and business email compromise
Criminals break into or imitate an agent’s, title company’s or lender’s email, then send new wiring instructions just before closing. Business email compromise (BEC) like this can cost a buyer their down payment and the firm its reputation.
Agents on personal devices
Agents often use their own phones and laptops for client files, email and signatures. When an agent leaves or loses a phone, client data can leave with them.
Aging servers and scattered systems
Some offices still keep files on an aging in-house server, next to a mix of cloud apps nobody manages centrally. Backups, access control and onboarding all get harder.
How Chrysalis supports real estate firms
Security and support built around how agents and property managers work.
Email security against wire fraud
Filtering for phishing and look-alike domains, MFA on every mailbox, and domain settings that make your own address harder to spoof. We also help you set a call-back rule: wiring instructions get confirmed by phone, on a number you already know.
Managed phones and laptops
Agent phones and laptops are configured with multi-factor authentication, managed access to company email and files, and a documented offboarding process so access can be removed when an agent leaves.
Cloud systems and file access
Files moved off aging in-house servers into secure cloud storage and Microsoft 365, with permissions set by team, office and transaction.
Security awareness training
Short, regular training that shows agents and staff what a fake wiring request, a fake listing inquiry or a fake e-signature email looks like.
Office networks, phones and 24/7 support
Wi-Fi, networks and business phone systems for brokerage and leasing offices, with a help desk agents can reach at any hour.
Check your email defenses
Chrysalis offers complimentary risk assessments. You get a high-level view of where your email, devices and accounts are exposed, and what to fix first.
Request a risk assessmentWhat changes
- Every mailbox protected with MFA and filtering, plus a call-back rule for wiring instructions.
- Access to company data removed through the offboarding process when someone leaves.
- Files in managed cloud storage instead of an aging server in the back office.
From a Chrysalis client.
Frank Garcia of Murphy’s Corporate Housing Associates, a corporate housing company, on its move from an in-house server to the cloud.
Read more client stories“The company successfully migrated from an in-house server to a cloud-based solution, thanks to Chrysalis MSP. It was a seamless transition, and the team proved to be reliable and responsive to the firm's inquiries. They used their experience to recommend solutions to meet the client's requirements.”
A clear plan.
From the first conversation.
Understand your environment, agree on the priorities, then make progress together.
- 1
Listen first
Talk through your business, current systems and what needs to change.
- 2
Find the gaps
Assess risks and build a practical plan around your priorities.
- 3
Make it work
Put the agreed technology and security improvements in place.
- 4
Keep improving
Stay supported as your people, systems and business evolve.
Frequently asked questions
Common questions from real estate firms.
Can you stop wire fraud?
No provider can stop every attempt. Chrysalis makes it harder: MFA and filtering on email, domain protection, training, and a call-back rule for any change to wiring instructions. These scams depend on someone acting on an email without checking, so the process matters as much as the technology.
Our agents are independent contractors. Can you still help?
Yes. Even when agents own their devices, the brokerage can require MFA, manage company email and files on those devices, and remove access when an agent leaves. We help you set rules your agents will accept.
Have you worked with housing and property businesses?
Yes. Murphy’s Corporate Housing Associates moved from an in-house server to the cloud with Chrysalis.
Can you support agents who are rarely in the office?
Yes. Most support is remote: the help desk is available 24/7, and phones and laptops are managed over the internet. Onsite visits to your offices are scheduled as agreed in your plan.
What should we do if a wire may have gone to a criminal?
Call your bank straight away and ask it to recall the transfer, then report it to the Federal Bureau of Investigation (FBI) through its Internet Crime Complaint Center (IC3). Then call us, so we can check the mailboxes involved, lock any compromised accounts and find out how the attacker got in.
What does IT support for a brokerage cost?
Managed IT is a flat monthly fee. Plans start at $125 per user per month with Chrysalis Essential, and the final figure depends on the agreed scope, mainly the number of agents and staff, devices, offices and the security you need. Your proposal lists what the plan covers.
Protect your clients’ closings
Tell us about your offices, your agents and the systems you run on. We start with a conversation and a complimentary risk assessment.
- Sales and new inquiries713.575.2608
- Client support713.575.2626
- Email[email protected]