Offices still on analog lines
You pay for several copper lines and an aging phone system, and your carrier keeps nudging you to change.
Keep the
conversation going.
Connect customers, colleagues and locations with a phone system that fits the way your business works.
- Cloud phone systems from Wildix
- Number porting, setup and training handled for you
- A plan for the copper landline phase-out
Which business phone system is right for us?
For most businesses today, the answer is a Voice over Internet Protocol (VoIP) phone system, which carries calls over your internet connection instead of copper lines. Chrysalis designs, installs and supports business phone systems for Houston-area companies, including cloud-hosted Wildix systems, on-site VoIP and traditional systems where they still fit. We move your existing numbers, train your team and stay on to support the system after launch.
Who we help with phones
Phone projects usually start with one of these situations.
Teams that work in more than one place
Staff split between the office, home and the road need the same extension, voicemail and business number wherever they are.
Businesses with busy front desks or call queues
Call routing, hold queues, reporting and links to your customer relationship management (CRM) system help the right person pick up.
Companies replacing an older system
Older on-premises systems get harder to maintain and extend. We plan the move with you, including when to switch over.
Why phone systems are changing now
The copper landline phase-out is under way, and Chrysalis has been advising businesses to plan their move before their carrier sets a date.
Copper lines are being retired
Carriers are pulling back support for copper lines, and maintaining outdated systems keeps getting harder. Waiting until the last minute means a rushed migration.
Calls that do not follow your people
A desk phone only works at the desk. When staff work from home or in the field, calls end up in voicemail or on personal cell phones, and customers notice.
Phones that go down with the office
An on-premises system can fail with the power, the building or one piece of aging hardware. Storm season makes that risk real for Houston businesses.
Our business phone services
From traditional phones to cloud-hosted calling, Chrysalis helps you choose, install and support the right voice setup.
Wildix cloud phone systems
Calls, video meetings, chat and screen sharing in one system that works from a desk phone, a web browser or the mobile app. Wildix connects with tools such as Microsoft 365, Salesforce and Microsoft Dynamics.
VoIP systems
On-site or cloud-based calling, with routing and collaboration capabilities.
Traditional systems
Support for analog and digital telephone systems where they fit your requirements.
Public address integration
Connect organization-wide announcements with your phone setup.
Migration and number porting
We review your lines and extensions, port your existing numbers, set up call flows and train your staff, then keep supporting the system after launch.
See Wildix in detail
Our Wildix page covers the platform in depth, from browser calling and the mobile app to Hardware as a Service (HaaS), which lets you lease phones instead of buying them.
Explore Wildix phone systemsWhat changes
- Your team, within reach.
- Business numbers that can follow staff across approved devices and locations.
- Phones off copper and ready for what comes next.
From a Chrysalis client.
Sagis Diagnostics, a physician-led pathology laboratory, on the IPscape contact-center platform its billing team adopted alongside Wildix phones in a project with Chrysalis.
Read more client stories“IPscape has significantly improved our communication capabilities, reduced our costs and improved patient experience.”
How a phone migration works
Moving to VoIP is far simpler than installing a traditional phone system.
- 1
Review
We look at your current lines, extensions, call flows and internet connection, and list every line you pay for.
- 2
Design
We plan routing, hold queues, voicemail and devices around how your team actually takes calls.
- 3
Port and install
Your existing numbers move to the new system, phones and apps are set up, and the system goes live.
- 4
Train and support
Staff learn the basics before launch, and Chrysalis stays on for support and changes.
Frequently asked questions
Questions we hear from businesses replacing their phones.
What happens to our phones if the internet goes down?
VoIP systems can be set up to fail over. Calls can route to mobile apps or backup numbers, and a second internet connection adds another layer. We plan this with you, with storm season in mind.
Can we keep our existing phone numbers?
In most cases, yes. Numbers are ported from your current carrier to the new system as part of the migration, so customers keep calling the numbers they know.
Is VoIP secure?
It can be, when it is configured and managed properly. Calls can be encrypted, admin access protected with multi-factor authentication (MFA) and the system kept patched. Chrysalis sets up phones with the same security approach we use for the rest of your IT.
Can we support employees in different locations?
Yes. VoIP and hosted phone systems can support remote access and calling across devices. The right setup depends on your internet connections, workflows and existing equipment.
What does the copper landline phase-out mean for us?
Carriers are retiring the copper networks traditional landlines run on, so businesses still on copper will need to move. Start by listing every line you pay for, including fax, alarm and elevator lines, so nothing is missed. Our guide explains the rest.
Do we have to buy new phones?
Not necessarily. You can run on the browser and mobile app, pair the system with modern desk phones and headsets, or lease handsets through Wildix Hardware as a Service.
Ready to move off copper?
Tell us how your team handles calls today and what you pay for phone service. We’ll review your lines and equipment, show you what a Wildix system would look like and quote the move.
- Sales and new inquiries713.575.2608
- Client support713.575.2626
- Emailask@chrysalistechgroup.com