No IT person on staff
The owner, the office manager or the most tech-savvy employee handles IT between their real work, and problems wait until someone has time.
Managed IT services
for small businesses
You should not have to be the office IT person. Chrysalis Tech Group gives small businesses in The Woodlands and across the Houston area an outsourced IT team for a flat monthly fee, with 24/7 support, security, backups and someone to plan the next upgrade.
- 24/7 IT support for your whole team, by phone or through the client portal.
- Security, updates and backups handled in the background.
- Plans starting at $125 per user per month, quoted on the scope you agree.
What managed IT services for small businesses include
Managed IT services for small businesses give you an outsourced IT department for a flat monthly fee, so you do not need to hire IT staff. Chrysalis provides 24/7 help desk support, monitoring, cybersecurity, backups, Microsoft 365 management and technology planning, with onsite and remote support as agreed in your plan. We have offices in The Woodlands and Humble, have been in business since 2009, and support businesses across the Houston area.
Is managed IT right for your business?
It tends to fit small businesses in one of these situations.
Tired of paying by the hour
You call someone when things break, pay by the hour and never quite know what the next bill will be.
Customers or insurers asking about security
Someone wants to know about multi-factor authentication (MFA), backups and security training, and you need a straight answer.
A move or upgrade coming up
An office move, a Windows 11 refresh, a switch to Microsoft 365 or a new phone system is on the calendar, and you want it planned properly.
What small businesses struggle with
Small businesses face the same threats as large ones, with far fewer people to deal with them.
IT eats the owner’s time
Every password reset, printer jam and slow laptop pulls someone away from customers. Meanwhile the jobs that matter most, such as updates and backups, quietly get skipped.
Security gaps you cannot see
Phishing emails, reused passwords and missing updates are common ways attackers get in. Without monitoring, nobody notices until something has already gone wrong.
Unpredictable costs
Hourly IT bills spike when things go wrong, which is usually when cash is tight. Old equipment stays in service because nobody planned its replacement.
What your plan can include
Your plan is scoped to your business. These are the core pieces it can cover.
24/7 help desk
One place for your team to get help, any time, for common issues from a locked account to a laptop that will not start. Our onsite and remote team handles support under the scope in your plan.
Monitoring and maintenance
We monitor your computers, servers and network, keep them updated, and call you when something goes offline.
Cybersecurity
MFA, email filtering, endpoint protection and security awareness training, set up and kept current. A complimentary risk assessment shows where to start.
Backups and recovery
Backups of your files, email and servers, plus a plan for getting back to work after a hardware failure, a storm or a ransomware attack.
Planning and vendor help
Technology planning with a virtual chief information officer (vCIO), a budget for replacing aging equipment, and help dealing with your internet provider and software vendors.
Start with a risk assessment
Chrysalis offers complimentary risk assessments. You get a high-level view of where your business is exposed and what to fix first, before you commit to anything.
Request a risk assessmentWhat changes for your business
- Your team has one place to get help, at any hour.
- Security, updates and backups happen on a schedule, not when someone remembers.
- IT becomes a known monthly cost for the agreed scope.
From a Chrysalis client.
Steve McVille, CEO and president of Pro Box, on the monitoring service Chrysalis provides for his company.
Read more client stories“With your monitoring service in place, you always know the second we go offline and are calling us to get it resolved. With all of these services in place I can spend my time doing what I do best, which is sell my product and not worrying about IT issues.”
A clear plan.
From the first conversation.
Understand your environment, agree on the priorities, then make progress together.
- 1
Listen first
Talk through your business, current systems and what needs to change.
- 2
Find the gaps
Assess risks and build a practical plan around your priorities.
- 3
Make it work
Put the agreed technology and security improvements in place.
- 4
Keep improving
Stay supported as your people, systems and business evolve.
Frequently asked questions
Questions small business owners ask about managed IT.
How much do managed IT services cost for a small business?
Plans start at $125 per user per month for Chrysalis Essential, $175 per user per month for Chrysalis Secure and $225 per user per month for Chrysalis Complete. Your monthly fee depends on your number of users and the scope you agree, and your proposal lists what your plan covers. Our pricing page explains how a quote is built.
Do we need an IT person on staff?
No. Managed IT is designed for businesses without one. If you already have an IT person, co-managed IT lets Chrysalis back them up instead of replacing them.
Is Chrysalis a local managed IT provider?
Yes. Chrysalis Tech Group has offices in The Woodlands and Humble and supports businesses across Houston and beyond. Most everyday support is delivered remotely, and onsite visits are scheduled as agreed in your plan.
What happens when something breaks after hours?
Support is available 24/7. Your team calls client support or uses the client portal, and the problem is handled under the terms of your plan, including when someone comes onsite.
Will we have to replace all our equipment?
No. We start by documenting what you have and keep what still works. Where a computer, server or firewall is past its useful life or has become a security risk, we tell you plainly and help you plan and budget the replacement.
Can you take over from our current IT provider?
Yes. We plan the handover with you: collecting passwords, licenses and documentation, setting up monitoring and security, and checking each system as it moves over. Our process page shows how onboarding works.
Get IT off your plate
Tell us about your business and what IT is costing you today in time and money. We start with a conversation and a complimentary risk assessment.
- Sales and new inquiries713.575.2608
- Client support713.575.2626
- Email[email protected]